Domestic & International Shipping Policy

 Shipment processing time

 All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 Shipping rates option & delivery time estimates for the United States.

 Shipping charges for your order will be calculated and displayed at checkout.

 

Refused Package Policy

Shipment method	Estimated delivery time	Shipment cost
Standard	3-5 business days	$199.00 and up – Free  $0.00 - $198.99 - $14.95
DHL, USPS, and UPS Services	1-7 business days	Carrier  Fee

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

 Delivery delays can occasionally occur.

 Shipment to P.O. boxes or APO/FPO addresses

 Tux-USA.com ships to addresses within the 48 States of the U.S. and Canada. No P.O. boxes or APO/FPO addresses

 Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties, and Taxes

 Tux-USA.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages

 Tux-USA.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 We ship Internationally.

 Returns Policy

 Our Return & Refund Policy provides detailed information about options and procedures for returning your order.